Contact

Contact

Contact is an outbound call management system designed to improve and standardise customer communications. The platform uses an intelligent interface, flexible scripts and a two-way connection to the DMS database* to give call handlers the tools to provide great customer service.

*Dependent on DMS

Contact easily identifies missing data, and uses automated post, emails and SMS to communicate information directly to customers. Build and programme questionnaires, manage customer maintenance schedules and add extra users without any increase in cost.

contact

Contact connects your business, with:

The ability to switch dealership locations during the booking process

Multiple session management for greater efficiency

A proactive contact function to strengthen customer relationships and loyalty

A transparent view of unsuccessful sales, allowing you to effectively solve any issues

Real-time data cleansing, updates and communication

Advanced, up-to-the minute technology, with professional endorsement from across the industry

Call 0333 444 0348 to book a demo

Discover the benefits of Contact for yourself.